Interviewer: Why did you choose Krones.shop?
Bastian Behn: My name is Bastian Behn, I am a workshop manager here at Coca Cola in Lüneburg and we use the Krones.shop every day for our work and work preparation. It makes it easier for us to find spare parts and prepare work for our colleagues.
Interviewer: What were you surprised about?
Bastian Behn: What really surprised me was how detailled you can get into the individual assembly groups to look for faults and parts.
Interviewer: What was your daily business like before you started using Krones.shop?
Bastian Behn: Previously it was very difficult to go through paper documents and to search for the right parts.
Interviewer: How did Krones.shop make business easier for you?
Bastian Behn: Another big advantage of the shop is that you can find predecessors and successors and that you can see drawings in detail.
Interviewer: Why do you recommend using Krones.shop to other companies?
Bastian Behn: Well, it is definitely a great enrichment for our work.
Interviewer: How long have you been using the Krones.shop?
Stefan Lederle: So now about 2 years since I took over the job from my predecessor. He was rather reluctant to do so. But since I am already from a younger generation, I work more with the online shop.
Interviewer: Why did you choose Krones.shop?
Stefan Lederle: We're a 24/7 operation, so it's a good idea to be able to access it late at night or early in the morning and say: "OK, we can avoid the shutdown because Krones has it in stock!" We can see if there's the green point and then we can decide whether it is prioritized or not. That makes it a lot easier for our company.
Interviewer: What were you surprised about?
Stefan Lederle: The only thing I thought about regarding this question was: Actually nothing, because more or less everyone has an online shop and - yes, the structure - everyone does it the way they need it. From that point of view: yes, you can always work a little on a shop.
Interviewer: What was your daily business like before you started using Krones.shop?
Stefan Lederle: Yes, the daily work routine before that: a lot of telephoning with employees of Krones or writing emails so that we confirm it, and because telephoning is usually no longer enough, some people also want it in writing, and that's why it's easy for me now: I press the button and the product is already ordered.
Interviewer: How did Krones.shop make business easier for you?
Stefan Lederle: Well, it made it a lot faster and easier. As I said, I press the button. Or if I want to look up an offer or something that is still open or an order, then I go back and click on it again.
Interviewer: Why do you recommend using Krones.shop to other companies?
Stefan Lederle: Yes, of course! I think we're now at a time when a lot of people work online and there are many online shops we work with. This is why wie recommend the online shop.
Interviewer: How long have you been using the Krones.shop?
Maik Stegemann: Hello, my name is Maik Stegemann. I am the technical manager at our Dargun site. I take care of investments, maintenance, services and am responsible for the entire technical part. We have been using it since the beginning, so about 8 years.
Interviewer: Why did you choose Krones.shop?
Maik Stegemann: We chose the eShop to simplify our purchasing processes, due to the high transparency in prices, delivery times, and so we can check the availability of our parts in advance.
Interviewer: What were you surprised about?
Maik Stegemann: Of curse,we were particularly surprised by the intuitive usage of the Krones.shop. It's very easy to handle and third-party parts are displayed and there availability can be checked.
Interviewer: What was your daily business like before you started using Krones.shop?
Maik Stegemann: Well, we had a lot more manual effort, written enquiries. Back then we had much higher personnel costs.
Interviewer: How did Krones.shop make business easier for you?
Maik Stegemann: We get information more quickly - whether it's warehouse logistics or the technicians - we have connection diagrams available, so we have much less effort, i. e. handling effort, copying effort and we also get information on machine upgrades, which are very important as well, especially during thee times of energy optimization an process optimization.
Interviewer: Why do you recommend using Krones.shop to other companies?
Maik Stegemann: So basically it is definitely a recommendation for those who want to optimize their internal process costs, thoe who want to optimize their processes and in that sense also want to reduce or adjust their personnel expenses. For those it isdefinitely a recommendation.
Interviewer: How long have you been using the Krones.shop?
Desmond Marishane: It's more than 3 years of using.
Interviewer: Why did you choose Krones.shop?
Desmond Marishane: Because the access and the service from Krones is quite good.
Interviewer: What were you surprised about?
Desmond Marishane: The surprising about using the Krones eShop is because of the service I get. Less than – more or less than – 15 minutes to get the response from them.
Interviewer: How did Krones.shop make business easier for you?
Desmond Marishane: Very quite easier for me because I get whatever I want so quick for me.
Interviewer: How long have you been using the Krones.shop?
Talal al Harbi: Hello, salam aleikum, my name is Talal al Harbi. This is our testimonial from Berain Procurement and Planning department about Krones eShop. During the last five years we have been dealing with Krones eShop which is a successful platform towards our business needs.
Interviewer: Why did you choose Krones.shop?
Talal al Harbi: Krones eShop supported us in creating the offer online and receive the quote in the fastest time compared to the previous stage for many quotes. We are getting the notification, regular order process and delivery and even if parts are unavailable or getting upgraded with technical clarification. As well as we are able to view the eCat for machines, check the stock-keeping over and review available upgrades. Krones eShop helped us towards the centralization for the PO and ordering process. By giving the access permission to assign Berain members as whereas it keeps our privacy safe and secure.
Interviewer: Why do you recommend using Krones.shop to other companies?
Talal al Harbi: We thank Krones for having this platform which is excellent and improved towards our business needs and we look forward for more!
Interviewer: Why did you choose Krones.shop?
Eckes Granini: It is very easy to create an account. The website itself is very intuitive and it’s very easy to order parts online.
Interviewer: How did Krones.shop make business easier for you?
Eckes Granini: We lose less time when placing an order and we can always see prices and stock information directly in the shop.
Interviewer: Why do you recommend using Krones.shop to other companies?
Eckes Granini: Krones.shop helps us to save time when we are ordering parts. Both the ordering and the search processes are very easy.
Interviewer: How did you hear about Krones.shop?
Vincent Béasse: Employees of Krones, with whom we cooperate on various tasks, have recommended this service to us.
Interviewer: How has Krones.shop made your business easier?
Vincent Béasse: With maintenance, we save time on orders and quotations. Also, that we can search for parts directly in the drawings is very valuable for us.
Interviewer: In your opinion, what is the most remarkable thing about Krones.shop?
Vincent Béasse: The most we like the possibility to see prices and availabilities of the different parts to search for parts in drawings.
