Interviewer: How long have you been using the Krones.shop?
Desmond Marishane: It's more than 3 years of using.
Interviewer: Why did you choose Krones.shop?
Desmond Marishane: Because the access and the service from Krones is quite good.
Interviewer: What were you surprised about?
Desmond Marishane: The surprising about using the Krones eShop is because of the service I get. Less than – more or less than – 15 minutes to get the response from them.
Interviewer: How did Krones.shop make business easier for you?
Desmond Marishane: Very quite easier for me because I get whatever I want so quick for me.
Interviewer: How long have you been using the Krones.shop?
Talal al Harbi: Hello, salam aleikum, my name is Talal al Harbi. This is our testimonial from Berain Procurement and Planning department about Krones eShop. During the last five years we have been dealing with Krones eShop which is a successful platform towards our business needs.
Interviewer: Why did you choose Krones.shop?
Talal al Harbi: Krones eShop supported us in creating the offer online and receive the quote in the fastest time compared to the previous stage for many quotes. We are getting the notification, regular order process and delivery and even if parts are unavailable or getting upgraded with technical clarification. As well as we are able to view the eCat for machines, check the stock-keeping over and review available upgrades. Krones eShop helped us towards the centralization for the PO and ordering process. By giving the access permission to assign Berain members as whereas it keeps our privacy safe and secure.
Interviewer: Why do you recommend using Krones.shop to other companies?
Talal al Harbi: We thank Krones for having this platform which is excellent and improved towards our business needs and we look forward for more!
Interviewer: How long have you been using the Krones.shop?
Abuobaida H. Salih: Well, actually we as Al Jomaih Bottling Plants which is Pepsi, have been using Krones.shop for around 6 years.
Interviewer: Why did you choose Krones.shop?
Abuobaida H. Salih: We have chosen Krones eshop as a swiftly way to get offers, proposals and quotations within a very limited time.
Interviewer: What were you surprised about?
Abuobaida H. Salih: We are really very surprised about the eshop which provides an easy platform so you can request quotation directly by adding Krones item numbers or by importing the required items in excel format to be quoted, add it to the cart for reviewing it again and download the final quotation.
Interviewer: What was your daily business like before you started using Krones.shop?
Abuobaida H. Salih: Of course our daily business is not like before. We started using Krones eshop as it has been improved better with an easier and faster way than awaiting offers or quotes through the traditional communications.
Interviewer: How did Krones.shop make business easier for you?
Abuobaida H. Salih: I can see that Krones eshop makes our business easier if compared with an older process to get offers manually or through email as with the other scenario.
Interviewer: Why do you recommend using Krones.shop to other companies?
Abuobaida H. Salih: Yes yes I can recommend it using Krones eshop to other companies to save time by having a quick online service to quote the required items with full description. Sometimes – or maybe – sometimes you find a big chance on items number to ensure quoting the correct item. That can be also provided by our maintenance team before going to last quotation or quoting step. Thanks much.
Interviewer: Why did you choose Krones.shop?
Eckes Granini: It is very easy to create an account. The website itself is very intuitive and it’s very easy to order parts online.
Interviewer: How did Krones.shop make business easier for you?
Eckes Granini: We lose less time when placing an order and we can always see prices and stock information directly in the shop.
Interviewer: Why do you recommend using Krones.shop to other companies?
Eckes Granini: Krones.shop helps us to save time when we are ordering parts. Both the ordering and the search processes are very easy.
Interviewer: How did you hear about Krones.shop?
Vincent Béasse: Employees of Krones, with whom we cooperate on various tasks, have recommended this service to us.
Interviewer: How has Krones.shop made your business easier?
Vincent Béasse: With maintenance, we save time on orders and quotations. Also, that we can search for parts directly in the drawings is very valuable for us.
Interviewer: In your opinion, what is the most remarkable thing about Krones.shop?
Vincent Béasse: The most we like the possibility to see prices and availabilities of the different parts to search for parts in drawings.
